Effective Date: September 25, 2025

This Privacy Policy explains how Sentient Business Builders LTD, doing business as The Arcade Pros (“we,” “our,” “us”), collects, uses, and protects your personal information. This includes compliance with A2P 10DLC (Application-to-Person messaging) regulations for SMS and marketing communications.

1. Information We Collect

We may collect the following types of personal information:

Contact information (name, email, phone number).

Billing details when you purchase services.

Information you voluntarily provide (e.g., inquiries, feedback, sign-ups).

Technical data (IP address, browser type, device information).

2. Use of Information

We use your information to:

Provide services, bookings, and customer support.

Process payments and send confirmations.

Send you updates, promotions, and special offers (with consent).

Improve our website, services, and user experience.

3. SMS Messaging Compliance (A2P 10DLC)

By opting in, you agree to receive SMS messages from The Arcade Pros regarding promotions, event reminders, and updates.

Message frequency may vary.

Message and data rates may apply.

Opt-Out: You may reply “STOP” at any time to unsubscribe.

Help: Reply “HELP” for assistance.

We will not sell or share your phone number with third parties for marketing purposes.

4. Sharing of Information

We do not sell or rent your personal information. We may share information with:

Service providers who help us operate our business (e.g., payment processors, hosting providers).

Legal authorities when required by law or to protect our rights.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.

Opt out of marketing emails or SMS at any time.

Request a copy of your data.

7. Data Retention

We retain personal information only as long as necessary for business, legal, or regulatory purposes.

8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10. Contact Us

For privacy inquiries, contact us at:

Sentient Business Builders LTD dba The Arcade Pros

Email: [email protected]

Address: 80-28 Cooper Ave, Unit 6-004, Glendale, NY 11385